Customer Engagement Suite
Engages, profiles and improves the ROI, all in a single solution
YouserENGAGE is a Customer Engagement Suite that allows you to easily and quickly create contests, surveys, quizzes, coupons, loyalty programmes and much more, establishing in advance the objectives and data used to analyse the behaviour of the participants, in perfect harmony with your IT systems.
CUSTOMERS WHO HAVE CHOSEN OUR TECHNOLOGY
ADVANTAGES
What makes YouserENGAGE unique
The non-linearity of the experience, the difficulty of collecting and analysing data, combined with high operating costs, are all negative factors for any marketing activity.
YouserENGAGE provides a brilliant solution to all these problems.
Easy
You can effortlessly manage the increasingly complex and continuous marketing plan.
Efficient
Because you save time, money, energy and improve the ROI of your activities.
Solid
All your projects, metrics and user data are always safe and owned by you.
ALL IN ONE
A single platform to create, manage and analyse your engagement campaigns
With YouserENGAGE, you will immediately have the tools and contents available to create contests, prize competitions, loyalty activities or, simply, to keep your community active.
You will be able to analyse and collect relevant data, all in a single platform.
A solution to create your own referral program, releasing in a short time a complete and ready to use platform. A system that allows you to acquire new customers through the continuous engagement of the current customer base, increasing its value through special offers and incentives.
Available Modules:
Survey Long/Short Form
Member get Member
Quiz & Polls
Custom missions
Read/Load/Share Content
Implementation and management of seasonal or short-term contests, enabled on the brand’s website or through the creation of dedicated landing pages.
Opportunity to customize content and prizes based on user navigation and clusters.
Available Modules:
Instant Win Contest
Rush & Win Contest
Scratch & Win Contest
Photo/Video Contest
Social Contest
User engagement through the administration of quizzes, surveys and polls of different types. A method that allows you to broaden your knowledge of the customer and obtain feedback through a simple and immediate interaction, with the possibility of being integrated within the different brand touchpoints.
Available Modules:
Surveys
Personality/Preference Test
Profile Completion
Product Review or Experience
Possibility to activate programs that allow the user to collect unique digital stamps that are activated through several mechanics: framing of the pack; unique code; reading of the receipt; post on personalized missions. Upon reaching thresholds, the user can redeem prizes or unlock status.
Available Modules:
Survey Long/Short Form
Member get Member
Quiz & Polls
Custom missions
Read/Load/Share Content
Gift Cards:
Catalog of gift cards from over 150 merchants across all categories, a variety of rewards that allows you to meet the preferences of all types of targets and be in line with brand positioning.
Coupon:
Following an action, the user can receive a digital coupon code redeemable directly on the ecommerce or printable and presentable in-store.
Any offline redemption is supported by an administration interface for “burning” the coupon code.
Codes can be loaded in bulk on the platform or issued by a proprietary platform and recalled in dynamic by YouserNG.
Available Modules:
Awards Catalogue
Rewards digitali
Coupon & Vouchers
Linearity of the brand Experience
By centralising engagement activities on YouserENGAGE, brands overcome the limits often imposed by fragmented management, thereby allowing consumers to be projected into a unique, coherent and integrated brand experience.
Uniformity of data collection and analysis
YouserENGAGE allows you to identify winning solutions to engage individual customers on the different touchpoints, overcoming the limits often imposed by data collection methods that are not always homogeneous and conducted through different platforms.
It produces real
insights
It improves
personalisation
It maintains
data consistency
It eliminates
manual tasks
Savings on operational costs
Using YouserENGAGE prevents the duplication of costs due to the overlapping of effort and/or the management of activities using different platforms and tools.
- Less operations
- No duplications
- Maximum rationalisation
the platform
YouserENGAGE enables an omnichannel engagement platform
Each initiative can involve one or more inbound and outbound channels that are configured and orchestrated by YouserNG
SMS
Mobile
app
Website
Web/other
chat
SMS
Mobile App
Website
Web/other chat
A green and sustainable future
Green Tech
Powered by Treedom
YouserENGAGE is part of a sustainability programme to offset the CO2 emissions produced in the implementation and management of projects using our technology platform.
Thanks to the partnership with Treedom, customers who implement YouserENGAGE will help plant new trees in the Youser Forest, producing oxygen and contributing to a more sustainable future.
