FAQ
Frequently asked questions
Yes, all YouserENGAGE modules are available with every licence plan. In the Pay Per Use, you will only pay for the use of the individual modules at the same time of use. In the All Inclusive, you will have all the modules always active and usable without any limitations.
Yes. You will have a technical representative who can help you in customising the mechanisms if the basic ones are not enough for you.
In addition, once the customisation has been carried out, it will always remain available in your “catalogue” of mechanisms and you can use it as you wish for all subsequent activities.
Yes, YouserENGAGE is also designed for this.
Each agency you work with will have privileged access only to the functions assigned to it and to the data analysis tools of the operations that follow.
You will be able to bring an unlimited number of agencies on board the platform, with any plan you activate.
Absolutely. Many of our customers prefer On-Premises Managed solutions, for example, which provide licence fees for tailor-made services based on different requirements (e.g. application maintenance, installation of security updates, updates with the release of new features, etc.).
In short, we are open to finding the best solution so that you are completely satisfied with the implementation of YouserENGAGE.
Yes, of course. YouserENGAGE is already running on CSP Microsoft Azure, Amazon AWS, as well as other cloud solutions on the market.
If you have a specific need, submit it to our consultant to immediately see a project tailored to your needs.
YouserENGAGE was developed in Java Enterprise Edition to meet the highest market standards in terms of security, performance and scalability. Most of the components and frameworks used are Open Source and among the most popular and widely used.
